Returns Policy
RETURNS:
To initiate the return process, please contact us at waghzofficial@gmail.com, and a member of our team will assist you promptly. You have 14 days from the date of purchase to return your product.
Please note the following return policy details:
-
You are responsible for covering the shipping costs for returning your item. The shipping costs are non-refundable. In the case of a refund, the return shipping costs will be deducted from your refund.
-
Depending on your location, the time it takes for the exchanged product to reach you may vary.
-
It is recommended to use a trackable shipping service or purchase shipping insurance. We cannot guarantee the receipt of your returned item.
-
Ensure the products or artwork are in their original condition and packaging, suitable for resale. Include our returns form and email, securely wrapped at your own risk and cost.
-
After our artist receives and verifies the artwork's condition, we will issue a credit via PayPal or transfer for the full purchase price. Refer to our returns policy for more details.
Returns Process:
Email us at waghzofficial@gmail.com to receive a returns form with the return address. Print and include this email with the artwork, opting for a signed-for delivery. We are not responsible for items that fail to reach us. Your purchase will be refunded upon receipt and verification.
DAMAGED PURCHASE:
In the event of damages, please send us an email within 7 business days, including photos of the damaged item(s), the packing material, and the box with the label visible. All broken items will be eligible for a refund.
Canceling Your Order:
If you wish to cancel your order, please email us at waghzofficial@gmail.com at your earliest convenience to inform us of your decision. If the order has already been processed, you will need to follow the standard return process outlined above.